Thursday, July 25, 2024

Enhancing Healthcare Through Certification and Competency:A Sterile Processing Educator's Perspective & Experience

By Martin Li, MA, CRCST, CER, CIS, CHL



Introduction to "C²"

As a Sterile Processing Quality Improvement Educator in the dynamic healthcare field, my responsibilities include coordinating training schedules, creating educational programs, evaluating competency, and ensuring our adherence to rigorous health and safety regulations. At the heart of our mission lies a deep belief in the power of certification and competency—my "C²"—as the bedrock for both professional growth and operational excellence within our Sterile Processing department (SPD).

A Benchmark for Professional Excellence

Certification transcends a mere credential; preparing for and attaining certification provides a deeper understanding of the SP discipline, and maintaining that certification involves a commitment to continuing education and upholding the highest standards of practice. The significance of certification in fostering career advancement and enhancing skill mastery is well-documented in recent literature, including pivotal studies by Bellaire et al. (2023) and Ofstead et al. (2023), highlighting its indispensable value within our field 1 2.

Inextricably linked with certification, competency provides our staff members with the essential practical skills and knowledge to excel in their vital roles. This synthesis of theoretical grounding and practical acumen helps ensure the efficacy and safety of our healthcare services.

The Value of "C²"

My observations from on-site assessments have revealed significant distinctions in the performance of staff members before and after obtaining certification, highlighting the transformative impact of professional development in Sterile Processing Departments (SPD):

  1. Application of Medical Terminology: Initially, SPD staff often encountered difficulties comprehending the medical terminology used by Operating Room (OR) teams, which resulted in communication barriers. Following certification, these staff members have mastered medical terminology, facilitating seamless and accurate communication with OR teams. This proficiency has notably improved the efficiency of instrument requisition and delivery, minimized delays, and enhanced procedural readiness.
  2. Understanding of Standards and Protocols: Before undergoing certification, SPD personnel tended to adhere to sterilization protocols mechanically, without a thorough understanding of their scientific and clinical rationale. Certification has empowered them with a comprehensive grasp of the reasons behind each standard and protocol. This includes the significance of different sterilization methods tailored to specific instruments, the meticulous steps required for reprocessing endoscopes, the application of microbiology principles to infection prevention, adherence to manufacturers' instructions for use (IFU), implementation of the Spaulding Classification system, and the strategic use of disinfectants and sterilants. Enhanced knowledge in these areas has led to improved compliance rates and contributed to safer OR environments.
  3. Adoption of Process Performance Best Practices: Prior to certification, the staff often resisted changes and best practices, resulting in inefficiencies and outdated practices that negatively impacted the OR's functionality. Post-certification, staff have adopted and implemented best practices in process performance. Notably, they willingly accepted training on sophisticated tracking and inventory management systems, which substantially decreased the waiting periods for OR teams. This ensures the timely availability of the correct surgical instruments and tools for each procedure, optimizing surgical readiness and efficiency.

The certification of SPD personnel not only bolsters their individual skills and knowledge but also significantly boosts the collective efficacy and efficiency of services rendered to the Operating Room. Ultimately, it elevates the quality of patient care, affirming the vital role of professional certification in the continual improvement of healthcare delivery.

Despite the evident advantages of certification, the absence of uniform requirements across states—and even health systems—challenges our profession's integrity and the overarching safety of healthcare delivery. Drawing from my experience and the prevailing regulatory landscape, I champion required certification and view it as an essential measure of the competence of SP professionals. Variances in certification requirements across states and facilities present a formidable challenge within our profession. The adoption of uniform certification standards nationwide would not only elevate our profession but also ensure a consistent level of care and safety across healthcare facilities 3 4 5 6 7.

Promoting Continuous Learning and Improvement

An integral aspect of our educational role is nurturing an environment where continuous learning and improvement are not just encouraged but pursued ardently. By spotlighting the critical importance of certification and competency, we motivate our staff to seek educational opportunities and partake in professional development activities to stay abreast of the latest industry standards and practices, ensuring our department's leading edge in SP excellence. For instance, a 10% salary increase is offered as a financial incentive upon achieving CRCST Certification. We also provide materials and resources, reimburse application and recertification fees, offer test preparation classes, in-service training, and reimburse travel expenses for certified members attending SP-related conferences.

Call to Action for SP Professionals

By fostering a culture that prioritizes certification and competency, we not only uphold the highest standards of patient care but also position the SP profession at the forefront of healthcare innovation and excellence. Our commitment to "C²" ensures that we continuously elevate our practices, adapt to the evolving landscape of healthcare, and contribute significantly to the safety and efficacy of patient care.

The examples provided within this article serve as a testament to the tangible benefits that certification and competency bring to the SP field and healthcare at large. Through the diligent application of updated standards, the introduction of improved systems, and the strategic deployment of new technologies, certified and competent SP professionals have directly impacted patient outcomes and operational efficiency.

I consider the call for certification across states and health facilities as a moral imperative to ensure the safety and well-being of patients nationwide. Required certification not only enhances the credibility of the SP profession but also helps ensure a consistent level of expertise and care across all healthcare facilities 8. As we look toward the future, it is clear that the journey towards enhanced healthcare through certification and competency is ongoing. It requires the collective effort of educators, professionals, regulatory bodies, and healthcare organizations to support and advance the goals of the SP profession. Together, we can continue to make significant strides in improving healthcare delivery and patient safety.

By embracing "C²," we not only advocate for the present success of the SPD but also lay the foundation for a future where excellence in healthcare is achieved through the dedication, skill, and expertise of its professionals. Let this article serve as a call to action for all stakeholders in the healthcare industry to recognize the critical importance of certification and competency in the SP profession and to work together toward a safer, more efficient, and effective healthcare system. The path to sustained excellence in our profession is marked by a relentless dedication to professional development, a steadfast commitment to the highest standards, and a comprehensive understanding of certification and competency's pivotal role in our discipline. It is incumbent upon SP leaders and educators to advocate for supportive policies and practices, mentor and guide their staff, and continuously evaluate and enhance their department's operations and outcomes. In doing so, they will not only elevate the quality of patient care but also further the recognition and advancement of the profession.

Conclusion

Prioritizing certification and competency within the SPD is not merely beneficial—it must be viewed as an imperative. Doing so serves as a testament to our dedication to patient safety, professional integrity, and the relentless pursuit of excellence. As we advance, let us collectively embrace "C²" as both a standard for our present practice and a beacon guiding us toward a brighter, safer, and more efficient future in healthcare.

This article, drawing upon a wealth of research and professional experience, underscores the indispensable role of certification and competency ("C²") in the Sterile Processing profession. By incorporating evidence-based practices, advocating for uniform standards, and fostering a culture of continuous learning, we can ensure that our profession continues to contribute vitally to the healthcare ecosystem. It is my hope that this perspective inspires further dialogue, collaboration, and advancement within our field.

References

  1. Bellaire, L.L., et al. (2023). Do formal education or certification opportunities in sterile processing enhance career advancement? Perioperative Care and Operating Room Management, 32, 100330.
  2. Ofstead, C.L., et al. (2023). Improving mastery and retention of knowledge and complex skills among sterile processing professionals: A pilot study on borescope training and competency testing. American Journal of Infection Control, 51(6), 624−632.
  3. Chobin, N. (2016). Understand the Difference between Certification and Competency. AAMI Array.
  4. Torpey, E. (2016). Will I need a license or certification for my job? BLS.
  5. IC&RC. (2023). Licensure vs. Certificate. International Certification & Reciprocity Consortium.
  6. Gordon, D., & Kovach, S.M. (2004). Raising the Bar: Why Central Service Certification Makes a Difference. Healthcare Purchasing News.
  7. Okada, A. (2021). Sterile Processing Certification: Why It Matters. Sterile Education.
  8. National Committee for Quality Assurance. (2023). Credentials Verification Organization Certification. NCQA.

Notes: This article was published in the HSPA Journal “Process” May-June issue, 2024. https://myhspa.org

 

1 comment:

  1. Prioritizing certification and competency within the SPD is not merely beneficial—it must be viewed as an imperative. Doing so serves as a testament to our dedication to patient safety, professional integrity, and the relentless pursuit of excellence. As we advance, let us collectively embrace "C²" as both a standard for our present practice and a beacon guiding us toward a brighter, safer, and more efficient future in healthcare.

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